Welcome to Celestials Aura. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase. If you do not agree with these terms, you should not use our services.
1. General Information
These Terms & Conditions govern your use of the Celestial Aura website (the “Site”) and the purchase of any products from our online store. The terms “we”, “us”, and “our” refer to Celestials Aura. We reserve the right to update or modify these terms at any time without prior notice. Your use of the Site following any changes constitutes your agreement to the updated Terms & Conditions.
2. Eligibility to Purchase
By placing an order with Celestials Aura, you confirm that:
- You are at least 18 years of age.
- You have the legal capacity to enter into a binding contract.
- You are purchasing products for personal use and not for resale.
3. Product Descriptions
We strive to provide accurate descriptions of all products on our Site. However, we do not guarantee that the descriptions are error-free, complete, or current. If a product offered by Celestial Aura is not as described, your sole remedy is to return it in an unused condition for a refund.
4. Pricing & Payments
- All prices displayed on the Site are in [Currency] and include applicable taxes, unless stated otherwise.
- We reserve the right to modify prices at any time without prior notice. However, the price charged for a product will be the price in effect at the time your order is placed.
- Payments are processed through secure third-party payment gateways. We accept [Credit/Debit Cards, PayPal, and other payment methods you support].
5. Shipping & Delivery
- Orders are processed within [X] business days of purchase.
- Delivery times may vary based on your location. While we aim to deliver your products within the estimated timeframes, we are not responsible for delays caused by external factors, such as customs or shipping carriers.
- Shipping rates and delivery times are calculated at checkout.
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
6. Returns & Refunds
- If you are not completely satisfied with your purchase, you may return the product within [X] days of receiving your order for a refund or exchange. The item must be unused, in its original packaging, and in the same condition in which you received it.
- To initiate a return, please contact us at [Customer Service Email] with your order details.
- Refunds will be processed once we receive and inspect the returned product. Refunds will be made to the original method of payment, minus any shipping costs.
- Sale items are final and non-refundable unless otherwise stated.
7. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
8. Intellectual Property
All content on the Celestials Aura website, including images, logos, product descriptions, graphics, and text, is the property of Celestial Aura and is protected by intellectual property laws. You may not reproduce, distribute, or use any of our content without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Celestials Aura shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
- The use or inability to use the Site.
- Any delay or failure in performance due to causes beyond our control.
- Any errors, omissions, or inaccuracies in product descriptions or pricing.
In no event shall our total liability to you exceed the amount paid for the product in question.
10. User Accounts & Conduct
- You are responsible for maintaining the confidentiality of your account information, including your password.
- You agree to provide accurate, current, and complete information when creating an account or placing an order.
- You must not use the Site for any illegal or unauthorized purpose, including violating any local, national, or international laws.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes arising from the use of our Site or the purchase of products will be resolved under the exclusive jurisdiction of the courts of [Your Country/Region].
12. Changes to Terms & Conditions
We reserve the right to modify or replace these Terms & Conditions at any time. If we make significant changes, we will notify you via email or by posting a notice on our Site. Your continued use of the Site following such changes constitutes your acceptance of the new terms.
13. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Celestials Aura Customer Support
Email: celestialsaura@gmail.com